Please submit the form below with the required information and a customer service representative will be in touch to arrange for the return and a refund provided your request meets the conditions for a return.  Below are the details of our returns policy:


Products purchased online directly from MobilEssentials may be returned under the following terms & conditions:


  • Must be returned within 30 days of the original purchase date.
  • Must be in the original packaging, including instructions and accessories.
  • We will exchange the item, or provide a credit to the original method of payment.
  • Items that are damaged and/or not in resalable condition may not be eligible for a refund or exchange.
  • Please contact customer service at kEncEmaildvtupnfstfswjdfAnpcjmfttfoujbmt/vt to obtain instructions for a return.  We will require your original Order/Invoice# and the reason for the return.
  • Please allow up to 10 business days after receipt of your return for your credit to be issued.



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